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We always do our best to make sure that all enquiries are answered as quickly as possible.
Some of our most commonly asked questions are below. Most queries can be answered by visiting our FAQs.


  1. Can I remove the lid of the cup and touch my caterpillars?

    No. Removing the lid could introduce bacteria and mould into the caterpillar environment. Oils and salts from your hands could harm your caterpillars. Do not open the cup until your chrysalides have formed and it is time to move them to your butterfly habitat.

  2. Do my caterpillars have enough air?

    Yes. Look carefully and you will see there are tiny holes punched into the lid of the cup

  3. Why are my caterpillars spinning silky webbing?

    It is a good sign if you see webbing in your cup of caterpillars. The webbing protects the caterpillars from many dangers. Caterpillars use the webbing to stick to their host plants, as the wind can easily blow them off the leaves. Caterpillars also use the silk to pull leaves around themselves to hide from predators that might like to eat them!

  4. What are the little brown balls appearing in my cup of caterpillars?

    Those little balls are “frass”, or caterpillar waste. It means your caterpillars are eating and growing!

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Insect Lore
#11 IQ Trading Estate, Warren Road
Indian Queens
TR9 6TL,
United Kingdom

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