FAQs

Please click here  to view our Butterfly Kit Instructions.

No. Removing the lid could introduce bacteria and mould into the caterpillar environment. Oils and salts from your hands could harm your caterpillars. Do not open the cup until your chrysalides have formed and it is time to move them to your butterfly habitat.

If your caterpillars turn red and begin to disintegrate, they have been infected with the bacteria, Seratia Marcescens. This bacterium occurs if condensation has been allowed to form in the cup. Please be sure to always keep your Cup of Caterpillars away from windows and out of direct sunlight. Sunlight will cause the inside of the cup to heat up and form condensation.

Yes! It’s actually faster and easier to redeem your voucher online! When you are prepared to receive your live insects, click here to redeem your voucher

Unfortunately, we cannot ship live specimens out of the EU. We can, however, ship “non live” products like books and games.  An extra postage charge may be required.  If you would like us to dispatch an order to a location outside of the EU please contact us  for a quote.

Chances are you probably meant to order the cup of caterpillars and not the voucher. You can redeem your voucher at here.

Please click here  to view our Living Twig Kit instructions

Your Stick Insect Eggs will usually hatch within 8 weeks of receipt. Your eggs will arrive with a Stick Insect care sheet which will include dates of when you can expect your stick insect eggs to hatch.

Your stick insects should be mature at 6 months and should live for around a year. 

Click here for Insect Lore Live Ant Hill Instructions.

No, the few male drones live to mate with the queen and then die soon after mating.

Ants evolved 150 million years ago, during the Cretaceous Period. They roamed the earth alongside the dinosaurs!

Worms are not fussy eaters, think what you’d normally place in a composter.  As the Worm Vue will be indoors you may which to choose non smelly items e.g. vegetable peelings

Yes, the worms can most definitely be released into a composter or straight into your garden.

The Adalia Box Kits are dispatched on Mondays and will usually arrive within one week of the dispatch date.  You can choose a dispatch date when ordering.

The process takes about 4 weeks

Yes.  There are a native species.

Up to 12 years!  But 3-5 is more common.

 Just a little fresh air about once a month for a few seconds

No, the shrimp will not breed 

Please click here to view the Giant African Land Snail Instructions

They can live for around 9 years!

They can grow as big as an adult hand!

You can view the instructions for the silkworm kit here.

Your silkworm eggs will usually hatch between 7-21 days.

Don’t worry, this is normal and actually means your silkworms are healthy and growing.  Because their soft skins do not stretch as they grow they must shed their skins.  You will see them moult 3-4 days during their growth.  Your silkworms will be inactive for 2-3 days before moulting.