Growing Butterflies since 1969

  1. FAQ

FAQs

  1. Where can I find Insect Lore Butterfly Kit Instructions?
  2. I received a voucher in the mail, not live insects. What happened to my order?
  3. I received caterpillars instead of butterfly eggs. Can I get a replacement?
  4. What are the most important steps I can take to ensure the survival of my caterpillars?
  5. I only have one voucher. Can I get two orders of caterpillars?

FAQ Topics

Caterpillars/Butterfly Questions

  1. Where can I find Insect Lore Butterfly Kit Instructions?
  2. Can I remove the lid of the cup and touch my caterpillars?
  3. Why are my caterpillars turning red?
more

Stick Insect Questions

  1. Where can I find instructions for my Living Twig Kit?
  2. How long will my stick insects take to hatch?
  3. How long will my stick insects live?
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Adalia Box (Ladybird Larvae) Questions

  1. How long will the ladybird larva take to transform into adult ladybirds?
  2. How long will it take for my Adalia box to arrive?
  3. Can I release the ladybirds into nature?
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Adult Ladybird Questions

  1. When can I find instructions for the Adult Ladybirds?
  2. Do I need to feed the Adult Ladybirds?
  3. Do I need to provide water for the Adults Ladybirds?
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Ant Questions

  1. Where can I find Insect Lore Live Ant Hill® Instructions?
  2. Is there an ant king?
  3. How long have ants populated the earth?
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Silkworm Questions

  1. Where can I find instructions for the Silkworm kit?
  2. How long will it take my silkworm eggs to hatch?
  3. My Silkworms are not eating or moving!! What’s wrong?
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Evivo

  1. How long do the shrimp live for?
  2. Do I need to provide food or anything else for the shrimps?
  3. Will they breed?
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Worm Vue

  1. What should I feed the worms?
  2. Is it ok to release the worms into the environment?
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Mini Eco and Mini Advance Incubator

  1. Do the eggs come with the incubator?
  2. What do I do with the chicks once they have hatched if I don’t want to keep them?
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Customer Service Questions

  1. Can I redeem my Live Insect Voucher online? .
  2. Do you ship outside of the EU?
  3. I received a voucher in the mail, not live insects. What happened to my order?
more