Before returning anything, please contact us for a return authorisation reference. Packages returned without a reference cannot be accepted.
All claims for missing items, damaged goods, or defective merchandise must be made within 14 working days of receiving them (in the event of missing goods please contact us within 10 days of expected receipt of the goods). If returning an item, please use the original box and include your order number and full address.
Merchandise returned will be credited to your account or refunded to your original payment method, if in a saleable condition.